Your Privacy Matters

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive policy explains how we collect, use, protect, and safeguard your data when using our AI-powered legal services.

Last Updated: August 13, 2025

This privacy policy is effective immediately and applies to all users of Vidhaana's AI legal assistant services. We may update this policy from time to time, and we will notify you of any material changes.

Information We Collect

  • Personal information you provide when creating an account (name, email, company details)
  • Legal documents and content you submit for AI analysis and review
  • Usage data and interaction patterns with our AI legal assistant system
  • Technical information including IP address, browser type, device information, and operating system
  • Communication records when you contact our customer support team
  • Payment information processed securely through our payment processors
  • Cookies and similar tracking technologies for website functionality and analytics

How We Use Your Information

  • Provide AI-powered legal assistance, document analysis, and legal research services
  • Improve our AI models, algorithms, and overall service quality through machine learning
  • Send important service updates, security notifications, and account-related communications
  • Provide customer support and respond to your inquiries and technical issues
  • Comply with legal obligations, protect our rights, and ensure platform security
  • Process payments and manage your subscription and billing information
  • Analyze usage patterns to enhance user experience and develop new features

Data Security & Protection

  • AES-256 encryption for all data in transit and at rest with military-grade security
  • SOC 2 Type II certified security controls, procedures, and regular compliance audits
  • Regular security audits, penetration testing, and vulnerability assessments
  • Multi-factor authentication, role-based access controls, and zero-trust architecture
  • Secure data centers with 24/7 monitoring, redundancy, and disaster recovery plans
  • Employee security training and background checks for all personnel with data access
  • Incident response procedures and breach notification protocols

Your Rights & Choices

  • Access and download your personal data in a portable format
  • Correct, update, or modify inaccurate or incomplete information
  • Delete your account and request removal of associated personal data
  • Opt-out of non-essential marketing communications and promotional emails
  • Data portability rights to transfer your information to another service provider
  • Object to certain types of data processing for legitimate interests
  • Withdraw consent for data processing where consent is the legal basis

International Data Transfers

  • Data may be processed in countries where we operate our services and infrastructure
  • Adequate protection measures implemented for all international data transfers
  • Full compliance with GDPR requirements for EU residents and data subjects
  • Standard Contractual Clauses and other approved transfer mechanisms
  • Regular assessment and monitoring of data transfer mechanisms and adequacy decisions
  • Binding Corporate Rules for intra-group transfers where applicable
  • Data localization options available for enterprise clients with specific requirements

Data Retention Policies

  • Account data retained while your account remains active and for legitimate business purposes
  • Legal documents and analysis results deleted within 30 days of completion unless otherwise requested
  • Usage data anonymized and aggregated after 12 months for analytics purposes
  • Customer support communications retained for 3 years for quality assurance
  • Legal compliance data retained as required by applicable laws and regulations
  • Backup data securely deleted according to our data retention schedule
  • Right to request early deletion of data subject to legal and contractual obligations

Cookie Policy

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

  • • Essential cookies for website functionality
  • • Analytics cookies to understand user behavior
  • • Preference cookies to remember your settings
  • • Marketing cookies for relevant advertisements

Third-Party Services

We work with trusted third-party service providers to deliver our services effectively and securely.

  • • Payment processors for secure transactions
  • • Cloud infrastructure providers for hosting
  • • Analytics services for usage insights
  • • Customer support platforms

Questions About Your Privacy?

If you have any questions about this privacy policy, how we handle your data, or want to exercise your privacy rights, please don't hesitate to contact our dedicated privacy team.

Privacy Officer

Email: privacy@vidhaana.com

Phone: +1 (555) 123-4567

Mailing Address

123 Legal Tech Ave
San Francisco, CA 94105
United States

Response Time: We respond to privacy inquiries within 48 hours and data subject requests within 30 days as required by applicable law.