Shipping Policy

This Shipping Policy outlines how our digital products and services are delivered to users after purchase or registration.

1. Overview

At Vidhaana, we provide AI-powered legal assistance through our cloud-based SaaS platform. Our services, subscriptions, and products are entirely digital — therefore, no physical goods are shipped to customers.

This Shipping Policy outlines how our digital products and services are delivered to users after purchase or registration.

2. Digital Delivery

Once a customer completes their subscription payment or activates their account after the trial period, access to Vidhaana's platform is provided instantly via secure online login credentials.

• Instant Access: Customers can access their account immediately after successful payment confirmation.
• No Physical Shipment: Since our product is digital, there are no delivery charges, logistics, or physical shipments involved.
• Account Activation: Upon payment, a confirmation email containing account details and login instructions will be sent to the registered email address.

3. Access Issues

If you experience delays or issues accessing your Vidhaana account after payment:

• Please check your spam or promotions folder for the confirmation email.
• Ensure that the email address provided during registration is correct.
• If the problem persists, contact our support team at support@vidhaana.com for immediate assistance.

4. Third-Party Integrations

Some Vidhaana features may connect with third-party applications (such as document storage, CRM systems, or payment gateways). These integrations may have separate activation times depending on the external provider. Vidhaana is not responsible for delays caused by third-party services, but we will assist you in resolving them as quickly as possible.

5. International Availability

Vidhaana's services are accessible globally from any location with a stable internet connection. However, local laws or regulations may restrict access to certain regions. Customers are responsible for ensuring compliance with their local jurisdiction.

6. Customer Support

If you have any questions or need help accessing your purchased plan or digital subscription, please reach out to our customer success team:

7. Policy Updates

Vidhaana reserves the right to update this Shipping Policy at any time to reflect operational or legal changes. Any updates will be posted on this page with the revised effective date.

Last updated: October 2025